Users can now submit a request for a new variety directly from the platform.
How to Use:
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Navigate to Settings > Produce Config > Varieties
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Click the "Request New Variety" button located at the top right
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In the popup, enter the name of the variety you'd like to request
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If a similar variety already exists, the system will notify you
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Click the "Open ticket" button to proceed
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You will be redirected to Zendesk with a pre-filled support ticket containing your request details
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In Zendesk, click "Submit" to complete the request.
Once submitted, you can follow the status of your request directly in Zendesk.
This feature helps streamline the process of expanding your variety list through a direct support workflow.