If you need assistance, the Clarifresh support team is easy to reach. You can contact us directly from the web app, the Help Center, or the mobile app using the options below.
Option 1: Use ClariBot (Recommended)
The fastest way to get help is through ClariBot, our built-in support assistant.
ClariBot is available on:
- Every page of the Clarifresh web application
- The Help Center at support.clarifresh.com
Simply open the chat widget and type your question. ClariBot can:
- Instantly guide you to relevant Help Center articles
- Help troubleshoot common issues
- Escalate your request to the support team if needed
This is usually the quickest way to resolve most questions.
Option 2: Submit the Contact Support Form
You can also submit a request through the Help Center form:
https://support.clarifresh.com/hc/en-us/requests/new
When submitting the form:
- Provide a clear description of your issue
- Attach screenshots if relevant
- Include any helpful details (inspection ID, product name, etc.)
Our support team will review your request and respond by email.
Option 3: Send an Email
You may contact the support team directly by email:
Please include:
- A description of the issue
- Relevant screenshots or files
- Any context that will help us assist you faster
Contacting Support from the Mobile App
Contacting support from the Clarifresh mobile app is quick and convenient.
- Open the mobile app
- Tap Settings ⚙️
- Tap Contact Support and fill the form
This allows you to easily send a support request directly from your device.
If you are unsure which option to choose, we recommend starting with ClariBot, as it can often provide immediate guidance or direct you to the right solution.